Connect bolsters CX offering by adding Zendesk to solutions portfolio.
Connect, a leading provider of innovative customer experience solutions, is excited to announce its strategic partnership with Zendesk, a leading global customer service software company. The partnership aims to revolutionise customer support and engagement offerings in the UK and South African markets by combining Connect’s expertise in customer experience (CX) with Zendesk‘s industry-leading technology.
Connect extends Five9 partnership to South Africa to enhance the choice of CCaaS solutions offered.
Connect, the UK-based enterprise communication solutions provider, today announced it has extended its partnership with Five9, the intelligent CX platform provider into South Africa as the company continues to expand its extensive customer engagement offering in the country.
Connect appoints Glen Robinson as Chief Operating Officer.
Communications specialists Connect are pleased to announce the appointment of Glen Robinson as the company’s Chief Operating Officer. Glen, who has worked in established global organisations and more recently a VC-backed pre-profit business, joined in January 2023
Ben Ramsdale appointed as VP, Commercial & Legal.
As the latest step in our growth and transformation, Connect has created a new Commercial department to focus more specifically on all commercial aspects of Connect’s business including vendor management, supplier relationships and other key commercial matters. The department will be led by Ben Ramsdale, who has been appointed as Vice President of Commercial and […]
Connect appoints first Chief Revenue Officer.
Communications experts Connect have announced the appointment of Steven Fricker as the company’s first Chief Revenue Officer (CRO). Steven moves from his previous role as Vice-President of Sales and Marketing to take on this wider responsibility for the company’s growth and go-to-market strategy. As CRO, he will focus on driving revenue by ensuring Connect is offering customers the services and solutions they require.