Connect360 | Managed Services for business

Managed services.

Elevate your operations. Seamless support, expertly managed.

Connect360 managed services offer a dynamic duo of solutions designed to ensure your cloud infrastructure not only responds effectively when issues arise but also proactively enhances your systems to prevent problems before they impact your operations. Our services are founded on ITIL principles, but what we deliver goes beyond standard practices — we provide a cutting-edge, comprehensive safety net for your platforms.

Managed Services-Connect360-Interconnected business services for contact centre operations

Support and Manage: Elevate service excellence.


Responsive, reliable, ready.

When challenges surface, time is of the essence. Our Support service acts as your dedicated technology specialist, standing by to address issues swiftly and with precision. This responsive service guarantees that disruptions are swiftly managed, minimising downtime and preserving seamless customer experiences. It’s about providing peace of mind, knowing that expert help is just a call away, ready to restore functionality and navigate any emergency.


Proactive, preventative, proficient.

Why leave your cloud architecture to chance? Our Manage service takes a proactive approach towards your cloud environment. Through ongoing monitoring and management, we foresee potential challenges and apply remedies before they jeopardise your operations. This service aims to optimise your workflows, elevate system efficiency, and fortify your platforms against impending risks. With Connect360 Manage, your cloud infrastructure doesn’t just survive – it thrives.

Choose Connect360 managed services for unmatched value and effortless solutions.


Our services are tailored to fit your unique business needs, ensuring that your infrastructure aligns perfectly with your business goals.


We prioritise the safety of your systems with advanced security protocols, safeguarding your data and customer information.

While our services are grounded in ITIL best practices for service management, our focus extends far beyond. At Connect, we leverage standardised methodologies into innovative solutions tailored to enhance your business operations and customer experiences. We’re not just about keeping the lights on; we’re here to ensure that your lights are the brightest and most efficient in the market.

We understand that our success is measured by your success. Our managed services are designed to function as an extension of your team, providing expertise, innovation, and unwavering support.

We are committed to empowering your business with the tools and services you need to excel in a competitive marketplace.

Our people.

Discover the heart of Connect: our exceptional team of tech-agnostic consultants, solution designers, business analysts, and application consultants.

With years of diverse experience and a shared commitment to excellence, they’re the driving force behind our Connect360 business enablement services. Collaborating seamlessly, they craft bespoke solutions tailored to your unique needs. When you choose Connect, you’re partnering with a team dedicated to delivering unparalleled results and guiding you towards success.

About Connect360.

Connect360 is a comprehensive, interconnected solution set tailored to enhance your customer experience. This suite of services is designed to prioritise customer outcomes and foster collaboration through a diverse array of specialised advisory, technical, and service expertise.

With Connect360, you gain access to a diverse array of specialised advisory, technical, and service expertise tailored to enhance your customer experience. We provide valuable insights to analyse, design, implement, and optimise your CX technologies. Our data-driven insights empower you to continually refine and elevate your customer interactions.


Ready to take your organisation to the next level?

Contact us today to learn more and schedule a consultation with our expert team.

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