Connect awarded Partner Excellence at Five9 global partner awards.
Connect today announced it’s been awarded Partner Excellence as part of the 2024 Five9 Global Partner Awards. Five9‘s annual Global Partner Awards recognise the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic alliance partners, and Independent Software Vendors (ISVs).
In 2024, Five9 partners continue to play a pivotal role in the company’s growth, with partner-influenced business now accounting for over 80% of total new bookings in the past year. The expansive partner ecosystem has grown to include more than 1 400 partners globally, featuring many of the most impactful advisors, managed service providers, CX-focused strategic consultants, systems integrators, and complementary technology leaders. By focusing on the industry’s most effective routes to market and empowering partners to enhance their practices, Five9 and its partners are driving the CX industry to unprecedented levels of innovation and success.
We are dedicated to delivering impactful customer experiences, and our partnership is a key part of that mission. I am excited for what’s to come; driving CX innovation with Five9 is an opportunity to push boundaries, transform simple customer interactions into meaningful experiences, and create lasting value for our clients globally,” said Adam Young, Connect CEO
“We believe customer experience is the driving force behind business success and our partner ecosystem is central to this mission,” said Jake Butterbaugh, SVP International Sales and Global Partners, Five9. “Together, we empower enterprises to deliver outstanding CX by embracing innovation and a shared vision for success. Our collaborative approach accelerates cloud transformations, ensures seamless deployments, and provides deeper insights for our customers. It’s an honour to celebrate our Global Partner Award winners, who exemplify the excellence and values driving exceptional customer experiences.”
Connect received the Partner Excellence award due to its unwavering commitment to excellence in every facet of the partnership – excelling across various areas, from generating demand to delivering exceptional value throughout the customer lifecycle.

About‘Connect.
Connect combines global contact centre and customer experience (CX) expertise, deep domain knowledge, and unparalleled industry skills to make the complex, simple. Since 1990, we have leveraged our vendor-independent managed services approach to digitally transform how organisations communicate, both internally and externally. We specialise in combining the most relevant technologies and services from leading vendors and platform providers to create opti-channel engagement solutions, orchestrating frictionless experiences and simplifying complex communication challenges.
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