Our people | Connect | The heartbeat and driving success of our organisation.
Our-people-about-Connect-UK-Connect-South-Africa-Careers-employees-staff-2024_566-x-384

Our people.

Connect’s foundation is built upon the belief that the success of our endeavours stems directly from the well-being and fulfilment of our team. At our company, valuing our people isn’t just a statement – it’s a fundamental principle that guides everything we do. Above all else, we enable our people to succeed.

Meet our Connect’ors.

Nthabiseng Mabale - Connect_Contact Centre Software Consultants UK_SouthAfrica
My experience at Connect has been positive and encouraging

My experience at Connect has been positive and encouraging, particularly due to the teamwork across all departments. I'm proud to work at a company that fosters growth and learning, where knowledge sharing, and collaboration are prioritised.


Nthabiseng Mabale, Technical Training Facilitator – Connect, South Africa
Seema Shah_Executive Assistanct_Connect UK, business contact centre and network service specialistsin London, UK.
I am proud to be a key player in a team that values innovation, integrity, and excellence

I have had the pleasure and privilege of being the Executive Assistant to the CEO, COO, CSO, and CFO of Connect over the past 8 years. The opportunity to support and witness firsthand the strategic decision-making processes of our leadership has been incredibly rewarding, offering me unparalleled insights into the intricacies of corporate management and operations. I am proud to be a key player in a team that values innovation, integrity, and excellence, and I look forward to continuing to contribute to our shared goals and success.


Seema Shah, Executive Assistant – Connect UK
Luyolo Dungelo, Business Enablement Service Manager, Connect South Africa
I’m a person who truly believes in people first and Connect takes the same approach.

I'm a person who truly believes in people first and Connect takes the same approach. That has given me the freedom to strike a work-life balance. It has also allowed me to progress. When I first joined Connect, I was more technical, but opportunities arose for me to advance; knowing there is progression is vital to our employees.


Luyolo Dungelo, Business Enablement Service Manager – Connect, South Africa
Aneesa Davies, Finance Manager, Connect South Africa.
Being a part of a global company has inspired me personally and professionally beyond my expectations.

Being a part of a global company has inspired me personally and professionally beyond my expectations. The ethical integrity that every challenge is faced with solidifies my faith that companies can still make a difference to the community while meeting company goals. I value the open-door policy that everyone in the organisation actively practices.


Aneesa Davies, Finance Manager – Connect South Africa
Zaid Nahab, Head of Legal, Connect London, UK
Working at Connect keeps me stimulated.

Working at Connect keeps me stimulated. The emphasis is on working hard, but we make sure to have fun at work and to always be cognisant of our well-being. It’s important to care for each other. I feel as though my work is contributing to the overall business needs and, where applicable, is making a positive impact on the world.


Zaid Nahab, Head of Legal – Connect UK
Justin_Paulsen-Managed services director Connect South Africa
The combination of a dynamic and flexible work environment and a supportive leadership team is enriching and fulfilling.

The biggest thing that Connect has taught me is to think differently and apply myself in ways I have not done before. This is a rare commodity and not many companies I have worked for have this. The combination of a dynamic and flexible work environment and a supportive leadership team is enriching and fulfilling.


Justin Paulsen, Managed Services Director – Connect South Africa
It’s infectious to be around people who are on a mission to continually improve and innovate.

I get excited about coming to work! It’s infectious to be around people who are on a mission to continually improve and innovate. Everyone genuinely cares about doing the best for our customers. No one is off limits; I can get advice and support from my team, manager, and company leadership. No door is ever closed, and I feel valued.


Laura Culliton, Lead Service Design Architect – Connect UK
Mark_Redmond__Account_Director__Connect_UK
Our buzzing office is a hub for people who share objectives creating a strong team ethic.

Our buzzing office is a hub for people who share objectives creating a strong team ethic. And no two days ever feel the same, we’re constantly challenged to grow. It’s not all work and no play though.


Mark Redmond, Account Director – Connect UK




Our team’s journeys.

When we say that our team is the heart of our success, we’re serious. To action that ideal we foster a supportive, inclusive, and inspiring work environment so that they can thrive professionally and personally. But don’t just take our word for it – hear directly from the talented individuals themselves. Their stories offer a glimpse into the day-to-day experiences, growth opportunities, unique journeys and collaborative culture that defines life at Connect.

Our Connect Academy success stories.

Siyanda Khati_IT Internship Graduate at Connect South Africa, Connect SA
He gained core skills in Genesys Cloud, Five9, communication, customer service…

Siyanda Khathi, who began his journey with Connect holding a Higher Certificate in IT and support is now part of our support team as a Tier 1 Support Engineer. He gained core skills in Genesys Cloud, Five9, communication, customer service, troubleshooting, time management, research and team cohesion.


Siyanda Khathi, Tier 1 Support Engineer – Connect South Africa
Her expertise spans Genesys Cloud, content creation, communication project management and presentation skills.

Jane Peter, initially joining Connect with a BCom in Marketing, now contributes to our HR and Training team as a Learning Development Coordinator. Her expertise spans Genesys Cloud, content creation, communication project management and presentation skills.


Jane Peter, Learning Development Coordinator – Connect South Africa
Sebentile Ngwenya
Sebentile has evolved into a crucial member of our marketing team

Starting her Connect journey with a Diploma in Graphic Design, Sebentile has evolved into a crucial member of our marketing team, serving as a Junior Graphic Designer. Her new skill set encompasses Microsoft Office, PowerPoint, attention to detail and collaboration.


Sebentile Ngwenya, Junior Graphic Designer – Connect South Africa
Dakalo Mavhetha, Connect South Africa, Internship success story.
Armed with a BCom in Accounting Science, Dakalo is now an integral part of our finance team

Dakalo Mavhetha, who commenced her path with Connect armed with a BCom in Accounting Science, is now an integral part of our finance team in the role of a Finance administrator. She has honed her abilities in Microsoft Office, communication collaboration, attention to detail and problem-solving.


Dakalo Mavhetha, Finance administrator – Connect South Africa


Our leadership.

Combining hands-on expertise with a wealth of industry experience across the communications sector, Connect’s management team both sets the company direction and drives customer excellence across the globe.

Leadership_CEO_at Connect UK, Connect South Africa, Contact centre_consultants_experts_800x530

Excited by emerging technology and passionate about delivering customer excellence? You’ll fit right in at Connect.

We’re always keen to hear from individuals that share our priorities and values. If that’s you, please get in touch today.

Connect with us.

New web: Careers

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