We connect you to your customers

It really is that simple

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Making the complex simple.

We’re Connect, the independent communications experts who can transform how your organisation communicates – both internally and externally. We deliver solutions and services that join up your employee and customer communications across platforms, across sites and across countries.

Crucially, while trusted by many vendors, we’re independent of all of them – enabling us to recommend, implement and integrate the right options for your requirements. Communication feels effortless when it’s done right: we’re here to show you how.

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Contact Centre Solutions

Optimise your customer experience and contact centre performance with Connect. Whether you need to improve the reliability and capability of an existing solution or want to capitalise on the flexibility of a cloud contact centre, we can help.

Unified Communications

Make everyday communications simpler and more effective with Connect’s unified communications solutions. We can provide the tools your users need and integrate existing solutions to retain popular features. Furthermore, we have the the network and management capabilities your IT team dream of.

Network
Services

Get the global network connectivity and performance your organisation needs with Connect. Our fully managed network extends to over 100+ countries, enabling us to support global WANs, point-to-point connections and much more. Wherever you operate, we’ll connect you: reliably, consistently and intelligently.

Business communications for a changing world.

Stabilise. Enhance. Transform.

This is the approach at the heart of our customer solutions. We start with the platform you have – whatever mix of technologies that might be – and stabilise it: making it more reliable and securing the performance you expect.

Then, over time, we identify opportunities to enhance your solution, adding features and increasing capabilities.

Finally, when you’re ready, we’ll provide you with a roadmap for transformation, typically to the cloud, to create the optimal network, unified communications or contact centre solution for your organisation.

Management made simple.

Whether managing systems and services or leading a delivery programme, we’re here to take the complexity out of your communications. As well as making sure everything is running the way you want, we’ll also give you the insight your organisation needs: comprehensive reporting, total transparency about scheduling, and a jeopardy management approach that means problems are resolved long before service levels are affected.

Innovation & independence.

We have strong relationships with a host of leading vendors but are proudly independent from all of them. That means we can always find a technology provider that fits your requirements, using our industry knowledge to identify and incorporate innovative solutions that optimise performance. From getting the most out of trusted in-house platforms to providing a full suite of cloud solutions – or a mix of both – we have the knowhow and skills to deliver.

Strong connections. Across industries. Across applications.

I’ve found Connect to be very supportive and collaborative.

I’ve found Connect to be very supportive and collaborative. They’re patient, willing to compromise where appropriate, and add value. I can’t fault them as a partner or in terms of their skills.


Matthew Jardine, Resource Planning Manager – MIB
In Connect, we have found a partner who works as an extension of our team.

We needed a partner who could deliver robust, high performance connectivity anywhere in the UK, Europe and beyond. In Connect, we have found a partner who works as an extension of our team.


Emma Peace, Head of IT – Stericycle
Connect’s service level achievement is very competitive.

With their technical expertise, remote monitoring and management capability, and global partner delivery network, Connect’s service level achievement is very competitive.


Derek Banks, Director TPV Solutions – Verizon Enterprise Solutions

Find out how we can help your business communicate better.

At Connect we want to help people communicate better. We do this by creating better connections and better communication networks that benefit organisations, their people and their customers – building towards a brighter, more sustainable future for all three. Get in touch with us today to learn more about Connect.

Connect with us.