Podcast | Selecting the right CC tech

Selecting the right contact centre technology.

contact centre solutions and performance Connect red illustration

Episode 1.

In conversation with Mike Havard from Davies Group and Tim North from Connect. They discuss:

  • What’s right or wrong about the way organisations go about reviewing and choosing the right contact centre technology?
  • How can they do it better?
  • What gets in the way of effective innovation?

Listen to the full podcast.