Selecting the right contact centre technology.

Podcast 17 June 2021 Kishani Govender | Contact Centre Solutions Specialist

contact centre solutions and performance Connect red illustration

Episode 1.

In conversation with Mike Havard from Davies Group and Tim North from Connect. They discuss:

  • What’s right or wrong about the way organisations go about reviewing and choosing tech?
  • How can they do it better?
  • What gets in the way of effective innovation?

Guests.

Host

Steven Fricker

VP of Sales & Marketing – Connect

Panelist

Mike Havard

Director | Davies Group

Panelist

Tim North

Head of Contact Centre,
Go-To-Market | Connect