Podcast | Selecting the right CC tech

Selecting the right contact centre technology.

Connect, CcaaS, contact centre as a service, best contact centre software solutions by Connect UK, Connect South Africa.

Episode 1.

In conversation with Mike Havard from Davies Group and Tim North from Connect. They discuss:

  • What’s right or wrong about the way organisations go about reviewing and choosing the right contact centre technology?
  • How can they do it better?
  • What gets in the way of effective innovation?

Listen to the full podcast.