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  • 2022
  • 2021

Why CX tech convergence means the most important choice is your integration partner.

  • Podcast

Connect’s Steven Fricker and customer engagement expert Martin Hill-Wilson of Brainfood discuss how the cloud has changed tech procurement and strategy.

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Selecting the right contact centre technology.

  • Podcast

Mike Havard from Davies Group and Tim North from Connect discuss what’s right or wrong about the way organisations go about reviewing and choosing tech. How can they do it better? What gets in the way of effective innovation?

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