Trusted Five9 contact centre partner.
Transform your customer and agent experience with Connect and Five9.
Together, we have migrated legacy, on-premises contact centres to the cloud, and with it, given global organisations access to its flexible scalability, and powerful AI and automation capabilities. We’ve also integrated Five9’s CCaaS solution with a range of CRM and CSM platforms in diverse industries, giving agents the overview of the customer they need to quickly and accurately serve them.
Our ability to deploy native conversational services and apps within the Five9 contact center environment led us to be recognised as the only organisation outside the US to win Five9’s Global Partner of the Year.
Building on these achievements and our investments, we are the only partner globally who are accredited to deliver both contact centre and conversational services.
About Five9.
Five9 inc. is a cloud-based contact centre software provider with a comprehensive suite of tools for managing customer interactions across multiple channels, including voice, email, chat, social media, and SMS. The Five9 contact centre platform integrates AI for intelligent automation, offers omnichannel routing, and seamlessly connects with major CRM systems. Designed for scalability, reliability, and security, Five9 serves organisations of all sizes and industries, focusing on enhancing customer service operations and driving data-driven decision-making with advanced analytics and reporting tools.
Customer engagement and automation.
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