Posts by Kishani Govender | Contact Centre Solutions Specialist.

Bespoke solutions to address unique business challenges with Connect360 Don’t jump the Gen AI gun to realise returns on AI investments Orchestrate the future of your CX for long-term differentiation. AI technology will save contact centre agents, not displace them Confusion as a service The journey to the contact centre of the future starts in the cloud The opti-channel era is dawning Cloud technology the key to delivering future-ready CX and EX Contact Centre Buyer’s Guide