Press Releases.

• Press Release

Merger backed by recently formed private equity fund, Apiary Capital. Creates one of the UK’s largest Customer Experience and Unified Communications specialists. Combined group has annual revenues in excess of £55 million. Merger backed by recently formed private equity fund, Apiary Capital. Creates one of the UK’s largest Customer Experience and Unified Communications specialists. Combined […]

• Press Release

Having voice technology in your Contact Centre software enables you to streamline interactions and enhance the customer experience, saving time and money. Read on to discover how one of the UK’s top four supermarket chains did just that. Having voice technology in your Contact Centre software enables you to streamline interactions and enhance the customer […]

• Press Release

Today’s customer wants to be treated like a person, not a number. But delivering seamless customer experience (CX) at scale typically presents a significant challenge for global corporate enterprises. Multiple teams serving different business areas often bring consistency into question, which suites of disparate tools and processes only complicate. Business leaders keen to drive customer retention […]

• Press Release

Connect Communications has been awarded five points out of five in every category in a survey conducted by Avaya to gauge how happy customers were with the services provided by its partners. Accordingly, Connect has been selected as a “Partner in Customer Excellence”. Connect Communications has been awarded five points out of five in every […]

• Press Release

Connect Communications’ skill in designing an outstanding UC solution for a customer was recognised when Connect was selected as the outright winner of their PartnerConnect Award for the most notable customer win. Connect was selected out of all of Avaya’s UK partners to win this award, which was presented to Director Arman Khan during a […]

• Press Release

Connect Communications, the telecoms reseller, has today revealed that it has supplied and installed a unified communications infrastructure for the Information Technologists’ Company – a City Livery Company. Connect Communications, the telecoms reseller, has today revealed that it has supplied and installed a unified communications infrastructure for the Information Technologists’ Company – a City Livery […]