Category: Telephony.
The 4 Most Common Mistakes Call Centres in Financial Services are Making
Customer expectations are higher than ever, and businesses in the financial sector are taking notice.
![employee working from home on laptop talking on headset](https://www.weconnect.tech/wp-content/uploads/2021/06/shutterstock_1606120399-1.jpg)
How to meet the challenge of an increase in staff working from home
With most employees working from home, it has created some business-critical challenges for our customers to cope with that didn’t exist not too long ago. With that in mind, we thought it would be helpful to share a collection of stories of these challenges and what solution we implemented in case you are facing a […]